FAQ's



General Info

Q. What is #NYGivesDay?

#NYGivesDay is a 24-hour online challenge to celebrate nonprofits across the state of New York. Nonprofits from across the Empire State will work together to raise awareness, collect donations, and build a stronger sense of philanthropy throughout their local communities.


Q. When is #NYGivesDay?

#NYGivesDay will be held on #GivingTuesday, on November 27th, 2018 from midnight to 11:59 PM. The giving takes place online at www.NYGivesDay.org.


Q. Which organizations can participate in #NYGivesDay?

Organizations that are verified 501(c)(3) charitable nonprofits that are headquartered or provide services in New York State and surrounding areas are encouraged to participate.


Q. Why is #NYGivesDay being held on #GivingTuesday?

#GivingTuesday is a nationwide day of giving that occurs on the Tuesday following Thanksgiving, Black Friday and Cyber Monday each year. #NYGivesDay builds on the focus of #GivingTuesday by engaging many of the major nonprofit networks and leaders in New York State to encourage more nonprofits and donors to participate. Experience with such days of giving shows that when participation increases, donors have more choices and overall giving to nonprofits increases.


Q. Who is leading #NYGivesDay?

New York Council of Nonprofits (NYCON) and United Way of New York State (UWNYS) along with their technology partner, GiveGab, formed a partnership to launch #NYGivesDay in 2016 for New York’s first ever statewide day of giving. NYCON and UWNYS work throughout the year to strengthen and support nonprofits around the state. GiveGab is a year-round platform that nonprofits can leverage for online fundraising, supporter engagement, and donor management. Now in its third year, #NYGivesDay 2018 will bring resources and attention to the nonprofit sector and the crucial role it plays in New York’s communities. Other nonprofit networks and organizations that support nonprofits are welcome to join in and promote New York Gives Day.


Q. How can I ensure my organization receives it's donations?

In order to receive your donations via ACH transfer, GiveGab requires a checking account eligible to receive ACH transfers and withdrawals. Your donations will be deposited within 24-48 hours after the first transfer is successful, which can take up to 7 business days.

If your organization supplies the wrong type of bank account (such as a savings account), or the wrong account numbers, GiveGab will be in touch! After 30 days, if GiveGab hasn't heard from your organization, they will refund your gifts back to your donors.


Nonprofit FAQ's

Q. Who should I contact with registration questions?

Please send all inquiries to info@NYGivesDay.org.


Q. Why should nonprofits participate in #NYGivesDay 2018?

#NYGivesDay aims to help nonprofits in communities across the state of New York by raising awareness and funds for a variety of causes. The following are just some of the many reasons nonprofits should participate:

  • Generate funds easily via online donations, prizes, and matching gifts
  • Leverage the marketing power of both statewide and #GivingTuesday communities to increase donations and engagement
  • Raise awareness and attract new donors
  • Inspire as many people as possible to give locally
  • Enrich your community’s spirit of giving
  • Promote and support nonprofits in our local communities within New York State
  • Raise money for community good

Q. How can my nonprofit participate?

To participate, your nonprofit must be a 501(c) organization that is in good standing and is either incorporated or operates in New York State. You can view registration requirements here. Nonprofits that service New York State residents may also participate and can reach out to info@NYGivesDay.org.


Q. Does my nonprofit have to be registered with New York State to participate in #NYGivesDay?

Yes. Any organization that is based in or serves New York State residents, and wishes to fundraise, must register with the Attorney General's office. To see if you're registered with the Attorney General's office, you can search for your organization here. You can also learn more at CharitiesNYS.com.


Q. Does it cost anything to participate?

There is no upfront cost to participate in #NYGivesDay 2018. A small GiveGab platform fee of 2%, a management fee of 1% for the United Way of New York State and NYCON, and a standard credit card company fee of 2.2% + 30¢ for all major credit cards on a per transaction basis will still apply. Donors have the option to cover this fee for the organization.


Q. What is GiveGab?

GiveGab is a nonprofit giving platform that helps nonprofits to raise money, engage donors and manage volunteers quickly and efficiently. GiveGab offers a full portfolio of simple and easy to use products that allows organizations to function in a more streamlined manner.


Q. Do we have to use the https://www.nygivesday.org website in order to take part in #NYGivesDay 2018?

No. NYCON and UWNYS know that many successful regional and local giving initiatives have been in place across the state for years. You may even do one just for your nonprofit. We think that’s great and encourage you to do what works for you!

However, for many of our nonprofit members and affiliates there is no organized, affordable platform that provides one place to learn all about day of giving best practices, provides online tools, resources and assistance as well as access to a trusted, user-friendly technology platform. While we encourage you all to do your research, we wanted to provide at least one trusted tool you could use.

Additionally, if you would like to be eligible for prizes offered by #NYGivesDay and its sponsors, you will need to use the platform, as only online gifts processed through https://www.nygivesday.org will count toward the prizes.


Q. How reliable is the #NYGivesDay platform?

GiveGab, the technology provider for #NYGivesDay, GiveGab, has a track record of 100% uptime with no performance degradation for ALL of their 30+ Giving Days. GiveGab runs on highly-available, secure, scalable, market-best Cloud provider technologies. Their data and sites are fault-tolerant with numerous “real-time” backups.


Q. How will donations be distributed?

Each donation made to a participating nonprofit will be disbursed directly from GiveGab via direct deposit within 24-48 hours.


Q. What is state charitable solicitation registration?

Nonprofits are held to a high standard of government regulation and public scrutiny. And that is with good reason! Eligible 501(c) nonprofits are exempt from federal corporate taxes and have access to public funding. These benefits are not typically available to for-profit businesses, so laws are in place to protect the public and ensure nonprofits do not abuse their financial advantages. The IRS and states all have requirements for nonprofits.


Q. Why is state charitable solicitation registration compliance important?

While 501(c) nonprofits receive key financial benefits, the penalties for noncompliance can be serious. The IRS can revoke a nonprofit’s tax exemption and impose fines that can accrue daily. The states can administratively dissolve a nonprofit corporation and levy steep financial penalties. Perhaps worst of all, an organization can lose out on a grant or large donation because it has not kept itself in good standing.

Taking a proactive approach to compliance helps ensure the sustained success of the organization. The cost of staying compliant is small in comparison to the much larger costs of noncompliance. The saying, “an ounce of prevention is worth a pound of cure” could not be more true in this context.


Q. What are the key aspects of state charitable solicitation registration compliance?

The IRS provides tax exemptions to eligible nonprofits under IRC 501(c). Public charities and private foundations receive 501(c)(3) tax exemption. The IRS scrutinizes organizations when they apply for 501(c)(3) but also ensures that those organizations meet the ongoing obligations to remain eligible. Nonprofits must file a 990 tax form each year with the IRS to disclose their financial data for the year.

Each state has their own set of requirements. Nonprofits are typically incorporated in a given state as a nonprofit corporation. The state in which the nonprofit has incorporated will impose requirements on the nonprofit, and those responsibilities typically span across multiple state agencies. Usually nonprofits must submit an annual filing to the corporations division of the secretary of state, maintain its license to fundraise (charitable solicitation registration), file for a state business license, and maintain state-level tax exemption with the revenue department. As nonprofits expand outside of the state or operate nationwide, they must comply with the same items in each other state as well.

In addition to IRS and state filing requirements, nonprofits must keep adequate records. Keeping accurate and complete records is critical in the event that an organization is audited. It is also common that board members or donors request information from the organization. Finally, records are necessary for submitting applications and renewal filings with various government agencies.


Q. When I check the box on GiveGab to declare state charitable solicitation registration compliance, what am I attesting to?

When you check the box you are attesting (defined as "declaring that something exists or is the case") that your organization is compliant with applicable state fundraising requirements in the states in which you may solicit donors using the GiveGab platform.


Q. Do you have additional resources to reference about state charitable solicitation registration?

Yes! Here are a few more resources from Harbor Compliance to help you:

Donors FAQ's


Q. Who can donate?

Anyone may donate. Donations through the #NYGivesDay online portal to charitable nonprofit organizations are tax-deductible and cannot be refunded. Contributions may be made via credit and debit card only. Donations will be received and receipted by GiveGab.


Q. Which organizations can participate?

Organizations that are verified 501(c)(3) charitable nonprofits that are headquartered or provide services in New York State.


Q. How much of my donation goes to the nonprofit?

GiveGab retains a 2% platform fee, a management fee of 1% for the United Way of New York State and NYCON, and a standard credit card company fee of 2.2% + 30¢ for all major credit cards on a per transaction basis will still apply. You are given the option to cover the fees and if you choose this option, 100% of your online charitable gift will go to the receiving organization. All donations are final and cannot be refunded.


Q. Who will receive my contact information?

The organization(s) you choose to support will have access to your name and email address. This information is used solely to send thank you messages, provide the option to receive future notifications, and to notify you of future activities.


Q. Do I need to create an account with GiveGab?

No. You do not need to create an account to make a donation. The benefits of creating an account include having your tax receipts collected in one location, being able to track your donations, follow the charities you support, and engage in future volunteering and donations. Your tax receipt is emailed immediately upon processing your donation. To claim a donation as a deduction on U.S. taxes, you should retain the donation receipt as an official record.


Q. Can I make donations via a mobile device?

Yes! Simply visit https://www.nygivesday.org on your mobile device.


Q. Can I pre-schedule a donation for #NYGivesDay?

You cannot pre-schedule your #NYGivesDay gift, but you may make a donation to a participating nonprofit before or after the #NYGivesDay.


Q. What if my preferred organization is not listed?

Please send an email to info@nygivesday.org to request that we contact your organization of choice.